Privacy and Refund Policy
KonectSolutions.com collects only that personal information which is necessary for its operation, for the purpose(s) for which it was collected, or for a use consistent with that purpose. We retain the information only for the length of time necessary to fulfill the purpose(s) for which it was collected. And we do not disclose your information to any public bodies, individuals, or other entities, except as authorized by law.
KonectSolutions offers web development, mobile development and software development related services to its customers. Projects initiated with US follow the contract signed with the customers during the start of the project.
Our payments are based on approvals from clients. The client goes through the milestone deliverable, approves it and releases the payment.
If a project is canceled or terminated with mutual consent of both the parties at any given point in time, a portion of the milestone fee can be refunded which should not be more than 10% of the price of the milestone the project is in, at the time of earlier termination or US$ 200 whichever is lower.
In the event of earlier termination of a maintenance and support contract with mutual consent of both the parties, prorated fee can be refunded for the services not yet provided to the customer which should not be more than 10% of the total price of the contract or US$ 200 whichever is lower.
Where a Refund is issued, customers will have to affirm in writing that they have destroyed all source code, documentation and other intellectual property created and submitted during the course of the project by KonectSolutions and they have not saved the source code, documentation and other intellectual property in any file format or in any electronic or print media.
Any abuses of this policy as determined at the sole discretion of KonectSOlution may lead to a denial of a refund.
Round the Clock Service
Our experts are spread around the world to provide round the clock support and services.